Terms & Conditions
USE OF WEBSITE
All reasonable measures are taken by us to ensure that this Website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time. Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice.
VISITOR PROVIDED MATERIAL
LINKS TO AND FROM OTHER WEBSITES
Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk. Any party wishing to link to this website is entitled to do so provided that the conditions below are observed: (a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing; (b) you do not misrepresent your relationship with this website; and (c) the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and ,or up to date. All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.
EXCLUSION OF LIABILITY
Please visit https://shop.nvuk.co.uk/warranty for full Warranty details
Some deliveries may require a signature. We cannot be held responsible for items which are delayed due to the delivery companies failure to deliver on time.
You may return your order for a full refund of the purchase price within 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Custom items which are built to order are exempt from the standard 14 days returns policy. Custom items which are built to order can be returned within 14 days for a refund if they are found to be faulty.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the total amount refunded will exclude any shipping costs. We recommend using a trackable shipping service to return your product. We cannot be held responsible for lost returns.
GIVE AWAYS / COMPETITIONS
All products obtained by a free give away or competition prize are exempt from our standard 12 month warranty.
Our business’s name is: NVUK
Our business address is: 18 Tudor Rd Ainsdale Southport Merseyside PR8 2RY
Our contact numbers are: Pete Dodsworth 07838 241321or Eddie StClare 07860 864444
LAW AND JURISDICTION